About Us
Empowering e-commerce brands with autonomous customer support that acts, resolves, and learns
Our Mission
To empower every e-commerce brand to deliver world-class customer support at zero operational overhead. We built Vyona as an intelligent support engine that fully handles customer tickets, calls, and campaigns without human intervention, achieving near-human accuracy while reducing costs and increasing customer delight.
What We Do
Vyona is an autonomous customer support platform that merges advanced AI automation, real-time voice AI, and multi-channel ticket processing to deliver joyful, accurate, and consistent customer experiences. Built from a proven internal system with 95% real-world accuracy, Vyona transforms how e-commerce brands resolve customer issues — from refunds to returns to re-shipments — autonomously.
Our Vision
To become the operating system for AI-driven customer experience — automating support flows end-to-end across channels, reducing costs, and increasing customer delight. We envision a world where every e-commerce brand has access to autonomous support intelligence that acts, not just replies, connecting all customer touchpoints with one unified brain.
Get in Touch
Have questions or want to learn more? We'd love to hear from you. Contact us and we'll get back to you as soon as possible.